Accuracy in, accuracy out. Credible data – more control.

We believe a collective collaborative view of revenue, labor and food cost is important for true productivity management.

Managing a hotel or restaurant is a balancing act when it comes to delivering great services in an always changing market.

Keeping the balance can be tough but be assured, PMI Suite provides a single solution that consolidates any changes to your labor and F&B requirements as they happen!

Cruises and Resorts - Infographic PDF Full Service Hotels and Restaurants - Infographic PDF Our Process - Real-time collaboration!

R&P module

Planning module

GoGreen module

Task module

Empower managers at every level of your hospitality operation! Finding new ways to improve on performance – every day.

From back office to front desk, chef’s kitchen to housekeeping, d2o’s Performance Management Intelligence (PMI) empowers people and organizations to work together more efficiently and use business insight more effectively to perform at their best.

d2o is the leading provider of real-time performance management solutions for the hospitality industry. Our Performance Management Intelligence (PMI) Series is an integrated suite of performance navigation solutions that guide hotels and resorts to discover untapped profit by dynamically managing resources and eliminating waste.

We empower operations to collaborate, share information and manage future outcomes. The result is the lowest possible F&B and labor costs, reduced waste and higher profit.

PMI solution functionality includes robust enterprise and department-level budgeting and forecasting, as well as food cost control, employee scheduling, labor productivity management, and much more.

PMI’s suite of customizable features

R&P module

Revenue and Productivity (R&P) increases your forecast accuracy and labor productivity

Planning module

PMI Planning automates your P/L budgeting and forecasting process

GoGreen module

PMI GoGreen monitors energy efficiency initiatives and costs

Task module

PMI Task organizes daily and periodic tasks more efficiently

PMI Revenue and Productivity module

PMI R&P (Revenue & Productivity) empowers people and organizations to work together more efficiently to perform at their best.

With a new perspective, decision makers manage future outcomes and improve performance. PMI R&P provides the tools that empower hotels to allocate resources more efficiently and profitably:

  • Moving from deadline-driven reporting to online collaboration
  • Increasing forecast accuracy with real-time updates of business on the books
  • Adapting food purchases to eliminate F&B under-supply or waste
  • Aligning labor schedules with shifts in demand
  • Ensuring disciplined focus on performance as a business strategy

With all departments working toward a common performance goal, PMI R&P streamlines processes and helps uncover new sources of profit by:

  • Live Forecast for all departments
  • Food Cost Containment
  • Integrated Employee Scheduling
  • Labor Efficiency Management
  • Collaboration, Coaching and Alerts
  • Enterprise Consolidation and Performance Benchmarking

PMI R&P redefines the unique revenue forecasting and resource allocation processes of every department in your organization.

Revenue Manager Forecast – a rolling 13+-month live forecast with daily updates reflecting the latest pickups, plus trending based on current booking patterns and segment mix.

F&B Outlet Manager Forecast – a rolling 13+-month live forecast including room revenue and other revenue-driver based forecasting.

Corporate Office and Regional Consolidation – a complete online overview of the properties’ performance forecasts related to occupancy, reservations on the books, revenue, food cost and labor productivity, with drill-down capabilities.

General Manager and Financial Controller – an instant bird’s eye view of current performance and forecasts in the key areas, highlighting problem areas requiring coaching.

Departmental Labor Productivity Planning – projection of the labor resource level required for the next days, weeks and months, based on resource driver rolling forecasts.

Executive Chef Food Cost Control – daily control of food cost—without counting inventory—based on daily automatic food revenue rolling forecast.

PMI Planning module

Free yourself from time-consuming spreadsheets, outdated forecasts, and end-of-year reporting panic.

Part of d2o’s Performance Management Intelligence (PMI) suite, Planning is a 100% web-based solution that automates your forecasting and budgeting processes. So you eliminate manual updates, streamline procedures and get the knowledge you need to optimize profitability.

Ubiquitous access to planning data

PMI Planning delivers key decision-making data in real time. Forecasts and budgets are always up to date and available online 24 hours a day. No more waiting for an email with a hastily compiled forecast that arrives minutes before your deadline.

 With one keystroke, you can capture each department’s most current live forecast. And decision makers can conveniently view, update and act upon data from a browser on any PC or mobile device.

What PMI Planning is empowering you to do:

  • Reduce cumbersome paperwork, multiple spreadsheet versions, and manual errors
  • Eliminate information silos
  • Increase forecast accuracy
  • Improve efficiency and productivity
  • Access each department’s current live forecast in real time
  • Focus on revenue-building strategies, team building and proactive tactics for allocating resources
  • Establish enterprise-wide financial accountability
  • Optimize profitability at target service levels

A Comprehensive Plan at your fingertips

  • Goal-based Budgeting by Department
  • Complete Forecasting across all Revenue Centers
  • Automatic Department Rollup for Enterprise Reporting
  • Automatic Version Control with tracking
  • Process Management with alerts, approvals, rejections, and more
  • Automated variable and semi-variable costs handling
  • Automatic revenue and costs correlated to occupancy and/or other indicators
  • Online Profit & Loss Monitoring for departmental, property, regional and corporate level

PMI GoGreen module

Resource control best practices can be easily applied to energy consumption.

Performance Management Intelligence (PMI) GoGreen is designed to help hotels and restaurants reduce energy consumption and waste by monitoring daily consumption.

Daily usage is linked to similar labor and F&B costs drivers, such as occupancy, F&B covers, length of stay, and more.

  • Improve energy efficiency and reduce energy costs
  • Support conservation initiatives and corporate goals
  • Provide a more environment-friendly stay experience for your guests

The solution works best with an online measuring tool for energy and water; however this is not a pre-requisite. PMI GoGreen can help your operation become more energy efficient while instilling environmental best practices and reducing operating costs.

PMI Task module

PMI Task enables department heads to organize daily and periodic tasks more efficiently

Achieve better use of the labor force and obtain better quality results. The data can then be consolidated and benchmarked across the group.

PMI Task Management can help your operation achieve its goals by being more efficient and focused on both short and long term objectives.

Learn more about how PMI can empower managers at every level of your hospitality or catering operation to find new ways to deliver on performance – every day.

    gesonPMI suite all modules