PMI testimonials
Many others in the hospitality industry have been where you are right now: wanting to improve your productivity and boost your bottom-line. In the testimonials below, our clients review their personal experience with PMI, and outline some of the tangible benefits and improvements they have achieved.
It’s a magnificent group of unique and talented colleagues, who every day take use of all their expertise, knowledge and motivation to tackle any challenge that might arise, with great effort and strong engagement.
By strengthening our common understanding on how to best take use of this marvelous tool, we will be stronger and closer, as a high performing team – while creating the best possible guest experiences, and securing a sound operation of our business.
PMI is not only a day to day operations system for me, but it involves every department head who works with it.
There is a greater understanding in financial goals and how to reach them.
Greater precision in forecasting which makes it much easier to reach set out goals and deliver on results.
It has revolutionized the way I work and allows me to more efficiently react to changes to my property’s environment.
Additionally, the easy access to historic data has also improved my ability to track progression of our product, which again helps me to further optimize our operation.
The d2o’s consultants were very knowledgeable and professional in their approach. They made a valuable contribution to our project.
PMI proved its strength and the solution has given us great business benefits.
PMI provides an easy-to-understand view of operating revenue and costs in real time. This information enables us to perform real revenue and cost management.
PMI proved its strength and the solution has been great business benefits in a short interval of time.
We have reduced the labor costs by $ 120,000 since we installed PMI (3 months) and the activities have increased compared to same period last year.
d2o is a great partner for us, combining business consulting expertise based on their know-how about our business and innovative solutions.
We chose PMI because of the excellent financial results they produce and also because of the commitment displayed by their well qualified consultants during training, implementation and support.
It was the people behind the solution that made PMI stand out.
PMI gives us full visibility into the revenue & cost management of individual departments and a better understanding of our performance process through daily reviews of ongoing opportunities.
It is very important for us to know the revenue forecast as well as labour productivity daily in order to take proper measures quickly and proactively, and prevent negative deviations.
At my colleague’s hotel, I became interested in those red, yellow and green “lamps” on his PC, next to the organisation chart. When he explained that the symbols indicated the actual departmental performance – red = below target and green = on or above target as well as the fact that it warns when a department is not up to date. I understood right away that this tool will be very useful for us.
Additional to the efficiency management tool, it provides a great revenue and activity forecasting instrument. The financial benefits make the payback time on investment very short. We will not be without PMI.
At any moment I can see exactly where our business is and where is heading.
The Operational Heads have their financial targets that are more relevant and available than ever before, in a business environment where month-end deadlines are not good enough.
Food cost has dropped more than $ 308,000 after 12 months of the PMI implementation.
Our hard work has been well received by both business and leisure travelers, as well as groups and corporate event planners.
d2o’s collaborative approach to performance management will help us optimize resources throughout our expanded enterprise by streamlining processes across distributed departments, sharing forecast data in real time and responding to demand changes proactively.
We are not aware of any other system that offers such a complete package in the areas of labor management, food cost control, revenue reporting, Profit and Loss forecasting and budgeting. The PMI Planning Module provides immediate updates of rolling forecasts and budgets.
Another advantage of PMI is its flexible architecture. PMI is a great fit for Benchmark Hospitality International because our portfolio is so diverse and the software is able to meet the unique needs of each property type.
The d2o’s consultants were very knowledgeable and professional in their approach. They made a valuable contribution to our project.
PMI gives a great balance between controlling and managing our hotels.
Implementing the PMI solution has been one of our most valuable business decisions. The productivity has increased significantly and we have increased our GOP more than NOK 700.000 on average per hotel yearly since the implementation of PMI.
Great! Finally, we have received an important tool that makes it possible to manage the labor costs as well as operating activities from day one in an easy way.
PMI is a dynamic tool for successfully measuring and managing performance and linking long-term objectives with short-term actions.
Yearly incremental financial benefits as a result of PMI: $ 5,400,000 for 50 properties. Rica Hotels paid down the PMI investment for the first 16 properties with the labour cost saving in Housekeeping at Rica Oslo Hotel the first 12 months.
It’s amazing. We have been looking for a system like this for years.
We have saved a great amount of money since the installation of PMI.
d2o understands what it takes to ensure their customers’ successful results. Their approach is a unique combination of highly skilled business consultants, proven methodologies, quality assurance discipline, knowledge transfer, and an emphasis on rapid results.
We have an average yearly gain estimated to EUR 350 000 on the bottom line as a direct result of using PMI daily.
The PMI solution and methodology enable our managers at all levels to improve their financial contributions through daily focus on revenue and cost management.
Managing business performance through the PMI solution clearly places our properties ahead of the competition when it comes to forecasting the revenue and managing the productivity. The return on investment exceeds d2o’s ROI guarantee.
PMI is a very important tool in helping us make accurate revenue forecasts at various levels – from department to group. PMI helps us make our business strategy a reality.