VP of Benefits Realization Enablement
Henrik is responsible for Business Benefits Realization Enablement team, whose mission is to enable our customers achieve measurable and lasting operational improvement through effective adoption of PMI product and best practices.
Henrik has more than twenty years of professional experience in the hospitality business. He successfully rose through the ranks until he decided to move to d2o in 2010 to dedicate his professional focus on learning different ways of thinking and doing things. He enjoys the great privilege of interacting with some of the brightest minds to help resolve complex issues and requirements across continents.
As co-product owner, he passionately examines a stream of new ideas through a systemic lens to continuously evolve smarter practices and embed these in PMI functionality to help hoteliers get their daily ”job” done in a better way.
Henrik completed his Bachelor of Science in Hospitality Management with first-class honours from Oxford Brookes University.
Laurence combines financial and accounting expertise with hospitality operations experience in her role as financial manager for d2o.
With over 16 years in the industry, she has worked with several of the world’s leading hotel brands in a range of functions – from new hotel openings to sales & catering. Her hands-on experience and knowledge of the global hotel industry provide a strong foundation for the international scope of d2o’s global customer relationships.
She studied hotel and operations management, and English at L’Institut Supérieur de Gestion Hôtelière, Naerings Akademie, and BI Norwegian Business School.