d2o Acquires QI to Strengthen Hospitality Quality and Productivity Solutions
OSLO, Norway – November 13, 2009 – d2o, a leader in revenue, labor productivity, and cost management solutions for the hotel and restaurant industries, has acquired Quality Improvement International (QI), the premier Scandinavian provider of quality assurance services for hospitality, catering, and travel.
“Combining QI’s expertise with our Performance Management Intelligence (PMI) Suite gives our customers unmatched value,” said Young Ngoc Nguyen, CEO and Founder of d2o. “Together we now deliver the leading productivity and service quality management platform tailored for the hospitality, catering, and travel industries.”
QI will continue providing independent quality assessments through Consumer Audits (“Mystery Guest”), Telephone Audits, MICE Audits, Standards Recommendations, and Service Training. These services, integrated with d2o’s solutions for labor management, food cost control, revenue reporting, and forecasting, will drive innovation and create new value for clients.
About QI
Quality Improvement International (QI), founded in 2002, is Scandinavia’s leading quality assurance provider. It specializes in customized auditing services for hotels, restaurants, and travel businesses. Learn more at www.qi-int.com.
About d2o
d2o, founded in 2000, provides software, training, and consulting to simplify revenue and productivity management for hotels and restaurants. Its solutions increase profitability by combining forecasting, budgeting, food cost control, and labor productivity tools. Visit www.d2o.com for more information.
Contact
Young Ngoc Nguyen | CEO & Founder
d2o
+47 900 80 123 | young@d2o.com
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