d2o & Partners Acquire the Leading Scandinavian Quality Assurance Company QI (Quality Improvement International AS)

Hamburg-based RIMC Hotels & Resorts implements d2o's Productivity Management tool PMI in 16 of its hotels

Written by Eric Cevey

After working over 20 years in the hotel industry, and loving every second of it, I have gathered experience from all levels within a hotel organisation, starting at Front Office and working through every department up to General Manager.

November 13, 2009

November 13, 2009

OSLO – Norway, November 13th 2009

d2o, a leader in Revenue, Labour Productivity and Cost Management solutions to the hotel and restaurant industries, and its partners have acquire QI (Quality Improvement International AS), the premier Scandinavian provider of quality assurance for the hospitality, catering and travel industries.

Young Ngoc Nguyen, CEO and Founder of d2o, said: “We believe QI’s products and services combined with PMI Suites and the expertises of the two companies will add great values to our customers as well as to the hospitality, catering and travel industries in general.” Mr. Nguyen continued on to say: “With d2o’s existing broad and powerful portfolio of market-leading advanced revenue and cost management intelligence solutions for the hotel and catering industries, d2o and QI now have the leading productivity and service quality management offering designed specifically for the hospitality, catering and travel industries. QI’s customers will benefit from the professional resources, IT platform and network of d2o.”

QI will continue to focuses on providing independent assessments of hotels, restaurants and businesses related to the travel industry through Consumer Audits (“Mystery Guest”). Its services, combined with d2o’s leading-edge solutions with capabilities like labour management, food cost control, revenue reporting, forecasting and budgeting, will also contribute to development of new and innovative products to QI’s customers within the areas of Consumer Audits, Telephone Audits, MICE Audits, Standards Recommendations and Service Trainings.

The announcement of new Managing Director for QI will be sent in a separate press release shortly.

About QI

Quality Improvement International, founded in 2002, is the premier Scandinavian quality assurance company specializing in providing best practice and customized auditing services to the hospitality, catering and travel businesses. For additional information, visit www.qi-int.com.

About d2o

d2o, founded in 2000, provides a proven set of software, training and business consulting services to the hotel and restaurant industries. These solutions enable customers to increase their bottom line by simplifying their daily revenue and productivity management process. For additional information, visit www.d2o.com.


Young Ngoc Nguyen | CEO & Founder
+47 900 80 123 | young@d2o.biz

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