Create a better and more predictable work-life!
“Our vision is to create a better and more predictable work-life for the customers by empowering them to easily allocate resources where and when it is most needed to create the promised guest experience.”
This vision aligns perfectly with RHG’s Destination 2022, a five-year plan, and made d2o the partner of choice to introduce Productivity Management Excellence.
Gonzalo Carpintero, VP EMEA Operations, reflects:
“Last year, we had outstanding results – in fact, the best in Radisson Hospitality AB’s history. More importantly, we not only maintained quality levels but also slightly increased them compared to our competitors.”
The secret behind this success? It may be the group’s unwavering commitment to quality, or its dynamic use of technology. Carpintero explains:
“We are trying to support best-practice operations with technology,” noting how the company uses digital tools to promote productivity and automate daily operations.
Once again, “Our vision is to create a better and more predictable work-life for the customers by empowering them to easily allocate resources where and when it is most needed to create the promised guest experience.” This principle underpins d2o’s role in delivering Productivity Management Excellence, helping Radisson achieve efficiency and consistency while keeping guest satisfaction high.
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