WalkMe – Step-by-step guidance
The step-by-step guidance previously offered within PMI through the WalkMe tool has been phased out. We have transitioned to providing support...
Source system import
PIA – Productivity Intelligence Aid
PIA stands for Productivity Intelligence Aid and was the name of a support feature in PM that provided first-line support and assistance. Today...
Server error message in PMI
Encountering server errors in new PMI views like GoGreen, can be a frustrating experience that hampers your operational efficiency. [show_more...
Ensuring Up-to-Date Data in PMI Predictions
Understanding when and how PMI prediction data refreshes is key to maintaining accuracy and trust in the system. Here's a brief guide: Data...
Navigating PMI Prediction Algorithm Accuracy
Having trouble with the PMI prediction algorithm? Follow these streamlined steps to identify and fix data-related issues: Verify Import Status:...
View option for information and calculation rows in the schedule
If you're having issues with the custom rows (information and calculation rows) in the PMI Schedule, here are some things to consider: Green...
Role requirements to be able to adjust and update a schedule
If you want to change a schedule in PMI, you usually need to be a manager, like a Department Head or Front Office Manager. You can make these...
Correct, change, register or add consumption
To register consumption, use the 'Add consumption' button within the cockpit. This allows for the input of new consumption values...
Resolving User Access and Role Changes in PMI
Management of user-related requests for some chains and properties are managed centrally and not PMI support. If this is the case for you then...
Resolving Data Discrepancies Between PMI and Your Source System
The data in PMI are extracted not only from an export file we receive but also through various active APIs that provide real-time data from the...