ESS Group: Different destinations, one operating rhythm
ESS Group chose a shared approach to targets, visibility and daily decisions across a portfolio of deliberately different lifestyle destinations.
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Practical perspectives on hotel profitability, productivity, sustainability and the people shaping better operations.
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From hindsight to action: 25 years of better hotel decisions
d2o began with a practical hotel problem: managers were expected to protect profit without a reliable daily view of the decisions shaping it. Twenty-five years later, that question still drives the company’s work.
A 20-plus-year partnership enters a new chapter with Resthon
Thon extended a relationship with d2o spanning more than two decades into a 17-restaurant rollout for Resthon’s hospitality operations.
Elite Hotels: From successful pilot to broader adoption
A successful pilot gave Elite Hotels the confidence to extend PMI more broadly, supporting earlier decisions about demand, resources and workloads.
From good to great: How Odyssey Hotel Group boosted GOP by 3 points in just 6 months
A proactive performance strategy, driven by people and powered by PMI Business Impact at a Glance In just six months, Odyssey achieved measurable improvements across 18 hotels by combining its strong leadership with d2o’s PMI solution: “PMI makes it easy to decide whether more staff are needed or where savings can be made — it […]
Exciting PMI knowledge base updates
Exciting Updates in PMI: Introducing the Knowledge Base Blade and Upcoming AI Deployment The Knowledge Base Blade is now live in PMI, delivering exciting knowledge base updates that transform how users access support and resources. Represented by a convenient book icon at the top-right corner of every view, this feature puts valuable knowledge and tools […]
Strategic Alliances in Sustainable Hospitality
d2o Strengthens Hospitality Partnerships with a Focus on Sustainability and Efficiency d2o, through its PMI software suite, is expanding its partnership network in the hospitality sector. The focus is clear: sustainability and operational efficiency. The company’s growing team of service partners is strategically aligned with leading organizations. Together, they drive innovative and profitable hospitality solutions. […]
Case study: Strawberry – Pioneering sustainability transparency like never before
Strawberry Hotels Sets New Standard in Sustainability Transparency While many peers focus on basic compliance, Strawberry (formerly Nordic Choice Hotels) chooses full transparency. The group now publishes a weekly sustainability rating for each hotel. The rating shows how every property works with sustainability on an ongoing basis. This bold move gives stakeholders and eco-conscious guests […]
Making goals actionable: Achieving sustainable goals using SMARTER target distribution
SMARTER Goal Distribution: Turning Ambitious Goals into Achievable Action Annual reduction targets can feel vague and overwhelming. For example, reducing energy per room night from 158 to 100 kWh, or water from 850 to 550 liters, is hard for hoteliers to act on. Amid daily tasks, it is easy to lose motivation without clear, specific […]
Making adoption transparent, easy and engaging: The power of the GoGreen index
Improving Visibility and Accountability with the GoGreen Index The sustainability team learned an important lesson from earlier attempts: progress was not visible enough. Communication was too extensive to grasp, infrequent, and arrived too late for hoteliers to take timely action. This lack of clarity created frustration, excuses, and a growing sense of lost control among […]
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