We are delighted to announce that Victor Kroese and Helen de Boer are joining d2o. Victor is re-joining our team. He will primarily work with data management and integration. As can be seen from Victor’s profile below, he comes with a wealth of hands-on experience in the data integration, application development and client facing consulting. He [...]
Hospitality Productivity Management – a necessity for increased profitability and service quality For many, when talking about productivity management in hospitality it appears to be inappropriate like swearing in a church. Many hoteliers unfortunately assume that increasing productivity is synonymous with deteriorating service quality or pushing their employees to work even harder. It doesn’t have to [...]
Students Close Performance Gaps Using Software from d2o Orlando, Fla. – May 8, 2013 – The University of Central Florida’s Rosen College of Hospitality Management recently gave new meaning to the term “on-the-job training,” as 20 undergraduate students virtually stepped into the role of a hotel general manager, using the latest technology in hospitality education. During [...]
The marketplace is becoming more transparent and efficient – transformed into a reversed-auction, where hotels essentially attract guests by offering the lowest price. As an industry practice, Revenue Management has taken away the hotel’s control of profitability. But there is a way to get it back. Revenue Management (originally called Yield Management) arguably got its big [...]
Orlando, Fla. – March 12, 2013 – Many young hospitality professionals spend years working in the field, earning valuable industry experience that will prepare them to eventually become general managers of hotels, resorts, restaurants, and cruise lines. However, new technology and best practices, set to be introduced at the Rosen College of Hospitality Management at the [...]
[vc_row][vc_column][vc_column_text] Two key factors are shaping today’s hotel performance – consumer technology and revenue management methodology. Increased use of technology has changed how consumers buy and hoteliers operate. With the adoption of revenue management, pricing is now established by market intelligence, not a hotel’s margin requirements. To get some control back over profitability, operators should use [...]
An interview with Young Nguyen, d2o CEO, in Switzerland by Claudio Zucco (Alumni Relations Director and Tourism Lecturer). Young defines creativity as "Nursing new ideas" and conveys the secret for success for growing the company from 1 to 250 employees: Have a concrete vision Really believe in it Right hiring; people that share the same vision [...]