The step-by-step guidance previously offered within PMI through the WalkMe tool has been phased out. We have transitioned to providing support directly through our comprehensive knowledge base, instructional videos, and the enhanced capabilities of PMI Copilot. These...
PIA stands for Productivity Intelligence Aid and was the name of a support feature in PM that provided first-line support and assistance. Today we have updated that chat bot with an enhanced AI helper called PMI Copilot. It's a sophisticated AI-powered companion that...
Encountering server errors in new PMI views like GoGreen, can be a frustrating experience that hampers your operational efficiency. Here's what you can do: 1. Refresh Your Browser: A quick fix that works...
Understanding when and how PMI prediction data refreshes is key to maintaining accuracy and trust in the system. Here's a brief guide: Data Refresh Cycle: PMI predictions are typically updated automatically at regular intervals. Daily refreshes handle short-term...
Having trouble with the PMI prediction algorithm? Follow these streamlined steps to identify and fix data-related issues: Verify Import Status: Begin by checking PMI's import status page to ensure data is being correctly updated. Any import problems will be flagged...
If you're having issues with the custom rows (information and calculation rows) in the PMI Schedule, here are some things to consider: Green Rows: The custom rows in PMI Schedule, both information and calculation rows, are displayed with a green background color. This...
If you want to change a schedule in PMI, you usually need to be a manager, like a Department Head or Front Office Manager. You can make these changes in the PMI scheduling module's cockpit, for both past and future schedules. Remember, you need to have cockpit owner...
To register consumption, use the 'Add consumption' button within the cockpit. This allows for the input of new consumption values easily. If needing to update an entry, simply input the new value; PMI will...
Management of user-related requests for some chains and properties are managed centrally and not PMI support. If this is the case for you then kindly open a ticket through your own chain support platform....
The data in PMI are extracted not only from an export file we receive but also through various active APIs that provide real-time data from the source system interface. If you find any discrepancies, you...