What are user roles? PMI user access is managed in the User administration module. Each user is assigned a main role with access to specific modules. A user can be assigned only one main role. Additional add-onroles can be added to the main role if...
What is User administration? This module is where you manage user access. Add, delete or edit a user’s access rights in a specific property or properties. The module is accessed via the main menu in PMI, under the Administration column....
What is the Activity log? The Activity log provides an audit trail of the activity of each user within PMI at a property or chain. This includes viewing and updating of the different pages within PMI. The Activity log can be used to verify by whom...
To set up Single Sign-On ( SSO ) for your web app with different Active Directory (AD) systems, such as Azure AD and Windows ADFS, you will need to provide d2o with specific information and configurations. Here's the information d2o team need...
GDPR is great for the rights of citizens. It incentivises good corporate citizenship and levels the playing field for businesses. At d2o, we wholeheartedly embrace the implementation and enforcement of the General Data Protection Regulation (GDPR)....
See below for detailed clarifications on each metric in the Classification fact sheet. Use this as a guide when completing the Classification fact sheet for your property. Metrics Floor space (m2) Based on size Star rating Location and clientele...
What is Share hotel? Its a functionality on the “source” side, i.e. that enables a database that wants to share one or more hotel to another database. It’s only applicable for Benchmarking. Intended users and requirements This functionality is...
What is Share group? It’s a feature that enables all users to see all hotels, regardless of own hotel or user rights. It’s only applicable for Benchmarking. What is its purpose? It allows users in a specific group to have access to see other...
What is Period update? It’s a functionality that enables you to set cut off dates. What is its purpose? By setting a cut off date you prevent past Revenue data and Hours data being edited in PMI. By working with offset days, PMI can lock the data...
What is Period locking? Period locking is a functionality that enables you to set cut-off dates for editing data in PMI. What is its purpose? By setting a period lock date you prevent past Revenue and Hours data being edited in PMI. This ensures...
What is Operational status? Its a status assigned to a property from a defined date (valid from date). It governs certain features in PMI like daily import, PMI Index, benchmarking calculation, file monitoring, maintenance of Live Forecast. What is...
What is Hours transfer? It’s a feature that enables you to move hours by means of an adjustment overlay from one department to one or more departments at a hotel. What is its purpose? It allows you to be more precise, so you have a clearer picture...
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Summary This view lets you administrate user in a specific property (or properties if your property is part of a Chain). Intended Users Property Administrators setting up new users in PMI. Requirements The user needs special security rights. Either...
Summary This view enables you to change and edit your personal information. Intended Users All PMI users. Instructions You can edit your first name, middle name, last name, job title, email (username) and language in the User Information. You can...
How to change your password in PMI This article provides a step-by-step guide on how to log into PMI and change your password. In addition, it directs you on how to find our Onboarding videos, which are a brilliant way to familiarize yourself with...
PMI Solution Integration (Client Specific Source Data) The Company may, on Clients request, collect Source System Data from Clients or Client specific Integration Partners or Systems. Source System Integration may be with systems such as: Points...
What does the App include? The PMI App is meant to show full property status, down to department level. The main focus is the Management Perspective view that displays the same information that is presented in the web version. The application is...
What is Group external hotel? Its a functionality on the “destination” side. Here you decide in which group the shared hotels that others have shared with you should be displayed. It’s only applicable for Benchmarking. Intended users and...
What is Currency settings Its a functionality that enables you to set and maintain currency in PMI. It’s only applicable for Benchmarking, P&L and Portfolio Perspective. These settings affect all three views. What is its purpose? It allows you...
There is a possibility to upload documents to PMI. The documents are not property specific but can be viewed by any property within a chain. Document types supported are Word (DOC, DOCX), Excel (XLS, XLSX) and PDF The documents added can be...
What is its purpose? This functionality enables a user to capture data and/or metrics, that can be used to create ratios and key performance indicators (KPIs) for benchmarking. A predefined form containing information that is not readily available...