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User Settings

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This view enables you to change and edit your personal information.

Intended Users

All PMI users.


  1. You can edit your first name, middle name, last name, job title, email (username) and language in the User Information. You can also select Start View (your default landing view after login) as well as default property, if you are working for more than one property, (cluster position) i.e. more than one hotel. If you tick the “Redirect to last visited property” you will always login to your last entered property, only valid if you have access to more than one property.
    For d2o users or users with access to multiple chains there is also an option to select what should be the landing page when logging in.
  2. The User Defined Group is an additional group within the Benchmarking View and Portfolio Perspective where you can select which properties should be included.
  3. You can change your password by entering the old one and the new one (with confirmation).


Due to security reasons, its recommended to change the password you receive from d2o at set up before using PMI.

Troubleshooting tips

SSO login

Single Sign-On (SSO) simplifies the login process by allowing you to access PMI with your organization’s credentials without needing a separate password for PMI.

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​Here is how it works:
  1. Navigate to the PMI login page, there you should see an option for Single Sign-On or a similar SSO login button.
  2. Click that SSO button and you will likely be redirected to your organization’s standard login page.
  3. Enter your organization username and password as you usually do.
After successful authentication, you will be redirected back to PMI and logged into the system .

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Password reset from the login page

Resetting your password in PMI is easy. Here’s how you go about it:

  1. After logging into PMI, go to the “Main Menu” and select “Settings”.
  2. On the settings page, you’ll find an option to change your password. You’ll need to type your old password first and then enter your new choice.
  3. Finally, click the “Update” button to make sure your changes are saved .

After this, you should be good to go with your new password!