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RHG PMI Tour – Radisson Collection Grand Hormuz Muscat

Hamburg-based RIMC Hotels & Resorts implements d2o's Productivity Management tool PMI in 16 of its hotels

April 17, 2019

April 17, 2019

PMI at Radisson Collection Grand Hormuz Muscat

In beautiful Oman, the Radisson Collection Grand Hormuz Muscat stands as a true desert oasis.
This five-star property offers everything a guest could wish for, combining luxury design with world-class hospitality.

But why would a prestigious property like this join the PMI universe? Because today’s luxury travelers expect curated, above-and-beyond experiences. To meet these high expectations, hotel staff must maximize their resources and deliver hospitality with precision and care.

PMI helps allocate resources exactly when and where they are needed. This ensures that guests enjoy seamless service and a full sensory experience during every stay.

To maintain a strong luxury brand with unique services and an extensive range of food and beverage options, the Muscat team turned to PMI. With PMI, they can keep a close eye on critical activities while staying focused on guest satisfaction.

The BRE consultants, Randi and Liselott, were warmly welcomed by an enthusiastic team and a highly experienced General Manager. With global expertise across multiple continents, the GM embraces PMI as a powerful tool to achieve their mission of extraordinary service.

Looking Ahead

We look forward to seeing PMI fully in action at the Grand Hormuz Muscat. Together, the team and PMI tools will deliver even more remarkable and memorable guest experiences.

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