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Why does on the books in PMI not match what we have in our PMS?

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PMI imports on the books figures from your PMS system every morning. There could be several reasons why the figures do not match:

  • Future on the books figures have been adjusted in your PMS after it has been sent and imported to PMI. The recent changes will not be visible before the next import the following day.
  • Some accounts are not mapped or mapped incorrectly.
  • PMI has not received an updated on the books file for this day. Check the integration status on the homepage if the file is missing for today.